Online Banking

Privacy Policy

What do we do with your informa
Facts WHAT DOES North Star Community Credit Union (North Star) DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number and Income
  • Account Balances and Payment History
  • Credit History and Credit Scores
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons North Star chooses to share; and whether you can limit the sharing.

Why We share your information
Reasons we can share your personal information Does North Star share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our Marketing purposes -
to offer our products and services to you		 Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes -
information about your transactions and experiences		 No We Don't Share
For our affiliates' everyday business purposes -
information about your creditworthiness		 No We Don't Share
For our non-affiliates to market to you No We Don't Share

Data Deletion

The North Star CCU-IA app collects username, password, email address, device ID, app activity and performance. These are all collected for functionality and account verification.

To request username, password, email address, device ID, app activity and performance to be removed from the North Star Community Credit Union mobile app and home banking please email northstarccu@nsccu.org. Please note that you will lose access to home and mobile banking once this data is removed.

Questions?

Call (712) 225-5731 or go to nsccu.org

What we do
What We Do How
How does North Star protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does North Star collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions
Definitions Example
Affiliates Companies related by common ownership or control. They can be financial or non-financial companies.
  • North Star has no affiliates
Non-affiliates Companies not related by common ownership or control. They can be financial or non-financial companies.
  • North Star does not share with non-affiliates so they can market to you.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance companies.